Disclaimers, Procedures & FAQ

Disclaimers, Procedures & FAQ, lvlightup.com

State of Nevada

Effective February 1, 2025

Disclaimers & Important Info

Medical Disclaimer:

Light Up Las Vegas, Leslie Saula, is not a medical professional, licensed doctor, licensed veterinarian, or psychic. Light Up Las Vegas, Leslie Saula, recommendations or suggestions of holistic coaching, remedies, solutions, and formulas are not intended to diagnose, treat, cure, or prevent any ailment or disease. Light Up Las Vegas, Leslie Saula’s holistic coaching, remedies, solutions, and formulas do not take place nor replace appropriate professional medical care for humans, children, or animals. Our holistic coaching, remedies, solutions, and formulas do not replace psychiatric care. Light Up Las Vegas, Leslie Saula, recommendations or suggestions of holistic coaching, remedies, solutions, and formulas are intended to bring awareness to an issue and/or may be of use as a complimentary holistic tool.

Important Note:

Light Up Las Vegas, Leslie Saula, is not responsible for your healing or health. Light Up Las Vegas, Leslie Saula, is not liable for any decisions you make during or following a service regarding your health or your life in general, your child’s health or life in general, or your pet’s health or life in general. Everything discussed during our services is completely confidential on both party’s ends. If you are taught anything during our services, the information will not be repeated or replicated as your own. At Light Up Las Vegas, we provide the best professional experience and service possible. We are offering a certified higher professional service. Light Up Las Vegas cannot guarantee results for you, your child, or your pet. Light Up Las Vegas cannot be liable for the coaching or session’s outcome. Customers comprehend that there is no guarantee of specific results from the Energy healing or wellness coaching provided.

Copyright & Rights Reserved:

All services, content, and material provided by Light Up Las Vegas, Leslie Saula, written or verbal, are only intended for informational and educational purposes. Coaching Content, workshops, classes, or social media platforms are based on Leslie Saula’s own personal experiences & studies. Not Therapy.

Booking & Scheduling Procedures

What is our Booking & Scheduling Process?

Booking our services is a simple process, whether you choose to do it via our user-friendly website, lvlightup.com, or through our dedicated @lvlightup. We encourage you to review our Cancellation, Refund, & Warranty Policy before booking, ensuring a smooth and stress-free experience.

Please note that only residents of the Las Vegas area can request an in-person Reiki session.

Once you have completed the prepayment booking, you should receive a confirmation email shortly. Be ready to read and sign shortly after the client’s forms, such as the liability release and client intake information form. These forms are necessary to ensure your safety and to provide the best possible service. Please complete & submit the forms to our email. Services will not be scheduled until the liability release form is received.

Once the completed liability release form is received, I will reach out within 48 hours of reception to set up a day and time for the in-person or distance session.

For online distance sessions, be prepared as you might be asked to share a picture of yourself or your animal and details for locations and times if needed.
For specific sessions, such as animal communication, animal reiki, and minor reiki, a guardian must be present. This requirement is in place to ensure the safety and comfort of all participants.
For the online live session, once we set up a day and time for the live session, you will receive a Google Meet link. Please use that link or information provided to join Google Meet on the day at the time noted for the virtual chat.
Live coaching, reiki, or animal communication sessions are casual, and you are welcome to wear whatever you feel comfortable in. Still, all sessions will proceed with the client fully dressed.
We will go over your questions at the end of each session. I will give immediate feedback or guidance after your session. After a distant non-live session, within 1 day, you will receive an email recap of our distant reiki or animal communication session.

Frequently Asked Questions:

General Info

Do you accept international clients?

We’re delighted to welcome international clients to experience our online services. Our booking system operates on Pacific Standard Time, so wherever you are, we’re ready to serve you.

What is the best way to schedule?

Book a meeting with us via our website contact form https://lvlightup.com/contact/, our Direct Message on Instagram/Facebook, or by emailing us at Lesliesaula@gmail.com. We’ve made it as simple as possible for you to connect with us.

What should I do if I need to cancel 24 hours before my appointment?

Please send us a DM or email as soon as you know. By our Cancellation, Refund, & Warranty Policy, Cancellations before 24 hours of scheduled appointment may be rescheduled; we will help you reschedule your new date and time. The amount paid in full will be credited for future use. There is a 3-month time limit on future use if you need to reschedule or postpone a service.

Important Reminder: Cancellations or no-shows cannot be rescheduled less than 24 hours before the appointment. The amount paid in full is forfeited and will not be credited for future use. The desired service(s) must be purchased again. We kindly ask for your understanding and respect for our practitioner’s time and effort in preparing for your appointment.

What should I do if I need to cancel my appointment for an emergency?

If you find yourself in an emergency situation and need to cancel, please let us know as soon as possible. We understand that life can be unpredictable, and we’re here to support you. While we cannot provide a refund under any circumstances, we will do our best to accommodate your rescheduling needs. However, if this becomes a recurring issue, we will charge the full amount for not showing up. We believe in mutual respect and understanding.

What form of payment do you accept?

We accept various payment methods to make your experience as convenient as possible. These include cash (exact change required), Credit Cards, Paypal, Cash App, and Zelle.

Why do I need to prepay for my session?

By submitting ‘Book Now’ and prepaying, you confirm the following: You have read and understood Light Up Las Vegas, Leslie Saula, the Disclaimer, the Booking & Scheduling policy, and the Cancellation, Refund & Warranty Policy. You accept full responsibility for your decision to receive our services for you, your minor, or your animals. You release Light Up Las Vegas, Leslie Saula, from any responsibility and liability for any circumstances you may perceive as being associated with those services. We do not provide refunds for any of our services for any reason; only rescheduling will be provided under the Cancellation, Refund, & Warranty policy.

How do we proceed with the distance session?

Our virtual appointments are typically via Google Meet. In exceptional circumstances, we may use Zoom or WhatsApp at the discretion of Light Up Las Vegas, Leslie Saula. You will receive a Google Meet link or an email confirming how we will proceed for the live session if you need Zoom or WhatsApp (If specific need, email us and specify what is convenient, and we will try to accommodate as much as possible.)

Important note: Email recap reception can be expected within 1-2 days of virtual consult.

Are remote services as effective as live services?

Remote services are just as effective as in-person services. They do not affect the ability to gain the desire and need for healing for humans or animals. In some cases, it is better performed at a distance for support/boost during human or animal hospitalization, during contagious disease, or during a phase where the animal can be aggressive. For example, avoiding further upset, fearful, or aggressive animals, avoiding contamination, or following hospital rules’ requirements is essential. With that said, the distant services are in place to help you, your loved ones, or your animal entirely the same way as if we were providing in-person services. Distance services are an advantage of time, space, and commodity. Additionally, we offer Live session services as we understand some of our clients prefer to meet face-to-face when we provide services.

Are you certified?

Yes. Please see below for specified details.

2017 Usui/Holy Fire Reiki Ryoho I, II Instructed by Scott William Thompson, Reiki Master Teacher, RMA Professional Member

Certified Reiki Practitioner (CRP)

2023 Natural Animal Communicator Instructed by Helen Davita, Animal Communicator, approved training provider from International Institute for Complementary Therapists.

Certified Natural Animal Communicator (CNAC)

2023-2024 Animal Usui Reiki Instructed by Ali Haider, Reiki Master/Teacher

Certified Animal Reiki Practitioner (CARP) and Certified Animal Reiki Master (CARM)

2023-2025 Crystal Reiki & Reiki Master/Teacher Certifications Instructed by Lisa Powers, Reiki Master/Teacher (to provide continued certification)

Certified Advanced Reiki Practitioner Master Teacher (CARP-MT)
Certified Crystal Reiki Master/Teacher (CCRMT)

What don’t we do & who are we not?

It’s important to clarify what we don’t do and who we are not. We do not diagnose, treat, cure, or prevent medical conditions, diseases, or ailments. We do not provide psychological or psychiatric care. We are not a medical professional or licensed veterinarian or doctor. Our services are NOT to replace professional medical care for humans or animals. We do not offer psychic or medium consultation, and we don’t consider ourselves gifted.

Who are we?

Leslie, the owner, coach, and practitioner, has over 26 years of sports & personal coaching experience and 24 years of intuitive energy experience. She began her Reiki certification path in 2017. As an intuitive empath, Leslie draws from her early life experience with trauma and CPTSD, as well as her education in Eastern and Western values and beliefs, to intuitively use her natural senses. From an early age, she has embraced intuitive energy healing and the animal relationship as coping skills, learning from the animal kingdom and Mother Nature. Her unique background allows her to deeply understand the emotional burdens humans and animals carry during their healing and growth journeys.

Why can you not guarantee the results of your services?

Our services cannot provide a warranty as they depend on many outside factors, not just one. We understand that you expect to profit from your investment when you purchase our services. Still, those services’ results do not come with fixed definitions of what you should sense, interpret, or understand to apply during or after receiving our services.

For instance, we cannot guarantee your relaxation during a reiki session; it is your responsibility. We can only provide the space and tools to facilitate your relaxation. It is why we don’t consider ourselves gifted. Instead, we offer services that empower you with tools and guidance to help you achieve the desired result of your investment.

Healing or recovering from a situation depends on many factors and variables. These can include your home environment, outside stimulants, triggers, ability to decrease or cease the triggers, diet & nutrition, and health & medical conditions. Each of these factors can influence the outcome of our services, making it impossible to guarantee specific results.

When you invest in our services, you invest in your improvement. We offer a collaborative approach, which requires your 100% involvement, participation, effort, and/or desire to improve a situation. This teamwork often naturally reinforces your behavior to align with more desired behaviors. We’re here to share the experience and knowledge we’ve gained over years of practice, offering suggestions and recommendations. But it’s only through your consistent effort, involvement, and participation that you can create the change you’re seeking.

How often should I receive a reiki session?

The frequency of your or your animal reiki sessions will depend on your individual needs and goals. Some may benefit from weekly sessions, while others only need one every few months. Please ask us after your session if you’d like our specific recommendation. As a general answer, we would recommend every 2-6 weeks. For support during recovery from Depression, Anxiety, Trauma, or Physical Injury for you or your animal, we will recommend once a week a short distance session complementary to any medical or psychological treatment.

How do you know what my animal needs for Reiki?

We believe that animals are equal partners in the healing process; we honor them as healing teachers for themselves and humans. We believe all animals have physical, mental, emotional, and soul/spirit aspects as humans do. Animals know when & where they need Reiki, how they need and how much they need it. Animals will tell when a session is over; they will break contact energetically, and if they need more, they will return and ask for more. Reiki practitioners must trust and respect the animal’s decision. When we deliver a session in their home or space, they sometimes choose to stay at a distance or come closer. We respect the animal’s decision even if the session can stop 10 min earlier than expected. Animals guide us into what they need for healing, for the best of themselves; as a Kahu or owner, it is essential to understand what you will provide for your animals and to believe in their capacity of choice.

Why would my animal need healing support?

We understand that animals, like humans, have the cognitive ability to experience a range of emotions. They can feel grief, abandonment, loss, separation anxiety, stress, fear, general anxiety, trauma, sadness, and frustration. For example, cats can be affected by the human energy around them, meaning they can sense and react to changes in our emotions, stress levels, and overall mood, often altering their behavior accordingly. These emotions can manifest as blockages in their bodies, affecting their behavior, health, and eating patterns. Emotional well-being is frequently overlooked in animals, but they, too, can suffer from broken hearts and stress. Addressing these emotional blockages can help the animal achieve a more balanced and settled state. We must understand and respect their emotional needs just like their physical needs.

General Definitions

What does Holistic mean?

The definition of holistic relates to the idea that things should be studied as a whole, not just as a sum of their parts (holism). The holistic practice focuses on the health of the entire body and mind, not just parts of the body. It cares for the whole body in all aspects of well-being, including mind, body, soul, physical, psychological, and social.

In medicine, it means identifying with principles of holism in a system of therapeutics, especially one considered outside the mainstream of scientific medicine, such as naturopathy or chiropractic, and often involving nutritional measures.

What is meant by sentient beings?

Sentient beings are those with the capacity to perceive, sense, and feel things. It can include the ability to respond to sensations of sight, hearing, touch, taste, or smell. Most humans and animals are considered sentient. Understanding this definition gives our clients a more profound knowledge and appreciation of the animals we work with. Sentient Definition & Meaning – Merriam-Webster

To be sentient means the capacity to perceive, sense, and feel things. You may have guessed that sentient has something to do with the senses. The initial spelling sent- or sens- is often a giveaway for such a meaning. A sentient being perceives and responds to sensations of sight, hearing, touch, taste, or smell.

What is meant by Energy Field Rebalance?

As quantum physics states, before matter, there is energy. The frequency or vibration of energy determines what type of matter. The body also has a specific energy frequency. Humans and Animals have energy inside their bodies and outside that surrounds them. These energy layers, known as aura, chakra, or meridians, are part of their energy field. Healing modality harmonizes and balances the body’s energy flow, bringing healing and harmony to the physical, emotional, mental, and spiritual bodies. Energy field rebalancing is a process that involves restoring the natural flow and balance of energy within the body, promoting health and well-being. The energy field, including the aura, chakras, and meridians, can be tuned up and rebalanced to enhance efficiency. Energy work, such as Reiki, yoga asana, Qi Gong, acupuncture, crystals, sound therapy, aromatherapy, or many other holistic practices, may facilitate the energy field’s healing process. Some have studied and tested the human energy field; if you want to read a sample, here is some reference (Differences in Human Energy Fields | Extension | University of Nevada, Reno, n.d.)

Differences in Human Energy Fields | Extension | University of Nevada, Reno. (n.d.). Extension University of Nevada, Reno. https://extension.unr.edu/publication.aspx?PubID=4714

How You Heal: The Human Energy Field – The Living Well. https://thelivingwell.com/how-you-heal-the-human-energy-field/

What is Reiki?

Reiki practices focus on natural healing and well-being using the body’s innate, life-force energy. Based on the understanding that this energy can be channeled through specific practices that lead to elevated states of being. In Japan, this energy is known as “Ki,” or in Chinese, Qi Gong “Qi.” The foundation of Reiki is based on the values of treating others and the world with respect and seeking to release emotions that cause harm or suffering. It includes taking a proactive approach to working with feelings of anger, stress, or other internal experiences that prevent you from fully enjoying the gifts that life has to offer (Qi Gong and Reiki: What Are the Similarities and Differences?, n.d.)

Reiki enhances the healing of the body’s physical, emotional, mental, and spiritual realms or states. Reiki is used frequently for stress reduction, ADHD, anxiety, relaxation, serenity, well-being, self-esteem, and support toward faster recovery from illness or injury.

After a Reiki session, many people experience a sense of lightness and relief, as if a weight has been lifted. While rarely some might feel tired and need more rest, more often, they feel rejuvenated and ready to take on life’s challenges with renewed energy.

Qi gong and reiki: What are the similarities and differences? (n.d.). https://www.holdenqigong.com/blog/qi-gong-and-reiki-what-are-their-similarities-and-differences

What is Animal Reiki?

Reiki is a wonderfully holistic way to help facilitate healing processes for your animal’s mind, body, and spirit. Our empathetic approach to Animal Reiki ensures that your pet’s emotional and physical well-being is our top priority. Whether provided with a picture and distance reiki healing or in a local meet, your pet will receive the utmost care and attention.

What does Tuning Folk do?

For deep holistic healing, tuning forks are used to enhance and energize the space and the physical body. Tuning forks improve the healing of the mind & body through specific frequency sounds and vibrations.

What does healing sound frequency mean?

Ut – 396 Hz tone believed to be associated with ridding oneself of guilt and fear, said to balance Root Chakra

Re – 417 Hz tone believed to be related to positive change and undoing of negative changes, said to balance Sacral Chakra

Mi – 528 Hz tone believed to be associated with self-transformation, reducing stress, and increasing confidence, said to balance the Solar Plexus Chakra

Fa – 639 Hz tone believed to be associated with enhancing relationships, communication, and personal connections, said to balance the Heart Chakra

Sol – 741 Hz tone believed to be associated with intuition, problem-solving, and self-expression, said to purify the mind and body and balance the Throat Chakra

La – 852 Hz tone believed to be associated with spirituality and intuition, said to balance Third Eye Chakra

Ti – 963 Hz tone believed to be associated with oneness, enlightenment, and perfection, said to balance Crown Chakra

432Hz – tone believed to release emotional blockages and expand our consciousness. Inspires Love, Compassion, and Harmony. It has been claimed to be the frequency of sacred geometry or the universe’s origins, as it is the Earth’s electromagnetic “heartbeat” frequency.

What is meant by Kahu?

“The Hawaiian word ” Kahu ” is used to refer to someone who has a pet, rather than the term “pet owner.” This word has a deep spiritual meaning, as it implies that the person and their pet are connected on a spiritual level. ” Kahu ” can be translated as “guardian” or “protector.” It is often used to refer to the keepers of sacred places, such as temples. In the context of pets, the word “kahu” implies that the person is responsible for the well-being of their pet and that they must care for them. In Hawaiian culture, animals are seen as having spirits that are just as important as human spirits. When someone becomes a kahu, they are taking on a sacred responsibility to care for their pet’s spirit, as it becomes a part of their own soul!”- Prof. Fahd Nasr.

“In Hawaiian, you don’t call yourself your pet’s owner. You are their Kahu (ka – hoo). Kahu has many meanings: Guardian, protector, steward, beloved, and attendant. Someone entrusted. With the safekeeping of something precious, something cherished. “Jun 10, 2023, Unknown.

What is meant by Animal Communication?

In animal communication sessions, we communicate intuitively with the animal through pictures, words, feelings, and energy frequency. Intuitive tend to get a flash of insight that needs no translation. Intuitive insight cannot be controlled the same way that psychic insights can. Common examples of the intuitive ‘flash’ can be found in almost every mother on the planet — what we often call ‘mother’s intuition.’ Psychic and intuitive work are frequently used interchangeably, but these styles fundamentally differ. Psychics must ‘process’ or ‘translate’ the insight they receive on the psychic plane into real-life meaning. Light Up Las Vegas, Leslie Saula is not a psychic and will only use her insight intuition to help with animal communication.

Ethical Rules between Communicator and Kahu: There are a few things to remember when requesting professional animal consultations. Firstly, remember that we will not always be able to give you the answers you want. Secondly, sometime the animal needs to acclimatize before to accept communication. Thirdly, you must be mindful that you may be unwilling or unable to accept the transcript about your animal’s communication. Finally, our intuitive skills will not be used to harm, either intentionally or unintentionally, a Kahu or an animal.